Restricting Operations of the Customer Engineer without the Supervision of the Machine Administrator

You can restrict the customer engineer's access to the service mode when performing inspection or repair.

A customer engineer needs permission from the machine administrator to use the service mode. This ensures that the machine cannot be operated without the supervision of the machine administrator.

  1. Log in to the machine as the machine administrator on the control panel.
    Logging in to the Machine as an Administrator
    When custom-privileges administrators are registered, you can log in to the machine as a custom-privileges administrator with the Security privilege as well.
    Logging in to the Machine as a Custom-Privileges Administrator

  2. On the Home screen, press [Settings].
    Operation panel screen illustration

  3. Press [System Settings].

    Operation panel screen illustration

  4. Press [Settings for Administrator] [Security] [Service Mode Lock].

  5. From the list next to Service Mode Lock, select [On].
    Operation panel screen illustration

  6. Press [OK].

  7. Press [Home] (Operation panel screen illustration), and then log out of the machine.

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