The Machine Is Not Displayed When Connected via USB
Use the following procedure to check whether the machine is recognized by the computer you are using.
Display [Device Manager].
Windows 10/11, Windows Server 2016/2019/2022
Right-click [Start], and then click [Device Manager].
Windows 8.1, Windows Server 2012/2012 R2
Check whether the computer has identified the machine as an unsupported device.
Right-click the unsupported device, and then click [Delete] or [Uninstall Device].
Disconnect the USB cable from the computer, and then restart the machine.
Once the machine restarts, connect the machine and computer with the USB cable.
If the machine is still not identified, reinstall the driver.
Installing the Printer Driver for USB Connection (Windows)