When a Message Appears While Using the Copy Function

Message	Condition	Solution and reference
"Cannot Detect Original Size"	An original is not placed correctly on the machine.	Place the original correctly. When you place an original on the exposure glass, the machine detects the original size by opening and closing the exposure glass cover or ADF. Open the cover or ADF by more than 30 degrees when placing an original.
	An original with a difficult-to-detect size even in the regular size, such as a transparency or paper with sticky notes, is placed on the machine.	When scanning an original with a difficult-to-detect size, specify the paper tray in [Paper Select]. Also, when making an enlarged or reduced copy, select an item other than [Fit to Paper Size] Sizes Detectable with Auto Paper Select
	An original of a custom size is placed on the machine.	When scanning an original of a custom size, specify the original size in [Original Setting/Store File] [Original Size] [Custom Size].
"2 Sided Copy is not available with this paper size." (The name of some other specified finish, such as "Rotate Sort", may appear in "2 Sided Copy".)	A paper size that is not supported in Duplex copying or the specified finishing type is specified.	Check the paper size supported in Duplex copying and the specified finishing type and load the supported paper. List of Specifications
"Exceeded the maximum number of multi-sheet fold."	The maximum number of sheets that can be specified for multi-sheet fold has been exceeded.	Check the number of sheets that can be specified for multi-sheet fold, and then reduce the number of originals before loading them. List of Specifications When the internal multi-fold unit is attached, you can specify whether to continue or stop printing in [Settings] [Copier / Document Server Settings] [Finishing] [Fold] [If Too Many Sheets for Multi-sheet Fold, Set]. Finishing
"Exceeded the maximum number of sheets that can be used. Copying will be stopped."	When the copy volume use limitation is enabled, copying was canceled because the copy volume of the user exceeded the upper limit allotted for the user.	For details about the copy volume use limitation, consult the user administrator (or custom-privileges administrator who has equivalent privilege). The user administrator can change the limit on the copy volume use. Specifying Maximum Print Volume Use of Each User
"Set next original(s) within the following seconds, then press [Start]."	Duplex copying is specified.	When not copying onto both sides of paper, clear the [1 sided→2 sided] and [2 sided→2 sided] check boxes.
"Stapling capacity exceeded."	The number of sheets that can be stapled together is exceeded.	Check the number of sheets that can stapled together at a time, and reduce the number of sheets in the original placed on the machine. List of Specifications