Loading Paper into the Paper Tray
The method of loading paper varies for each tray type.
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Some of the internal components of the machine are fragile. When you pull out the paper tray, do not touch the internal components, such as the sensors. Doing so may cause malfunctions.
Precautions When Removing Jammed Paper
Before loading paper into a tray, check the paper size and type that can be loaded in the tray.
Recommended Paper Sizes and Types
To load thin paper, thick paper, or other special paper, specify the paper type or thickness in [Tray/Paper Settings] of [Settings].
Check the paper setting before printing. If the paper differs from the paper setting, a mismatch error will occur when you print.
Straighten curled or warped paper before loading.
When you add paper to the tray on which there are already sheets of paper, multiple sheets of paper may be fed at the same time or a paper jam may occur. When you load paper, be sure to wait until all the loaded paper is used before loading a new paper stack.
When you fan or load paper, hold it by the edges. If you touch the center of the paper stack and it gets dirty, it may cause multiple sheets of paper to be fed at one time.
If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side fences may slip out of place.
When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the side fences are squeezed too tightly against the paper, the edges may crease, thin paper may wrinkle, or the paper may misfeed.
You may hear the sound of rubbing paper. This is not a malfunction.
Do not stack paper over the limit mark.
Adjust the side and end fences according to the paper size.
Do not stack paper over the limit mark on the side fence. If you load paper over the limit mark, the printed images may become slanted or a paper jam may occur.
If the side fences and the end fence are too loose or too tight when regular size paper is loaded, the paper may not feed properly or may cause a paper jam, so set the side fences and the end fence to fit to the size of the paper.
Example of a gap between the fences and the paper
Example when the fences are too tight and the paper is pushed up
When loading regular size paper, do not move the loaded paper stack in the paper tray too much; otherwise the edge of the paper get into the gap at the bottom of the paper tray and cause a paper jam or crease the paper.
Check that paper in the paper tray is not being used, and then pull the tray out carefully.
Pull the paper tray slowly until it stops, and then lift up the front side to pull the tray out.
Remove paper if loaded.
While pressing the release lever on the right end fence, slide the side fences outward.
While pressing the release lever of the end fence, slide the end fence outward.
Square the paper and load it with the print side facing up.
Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once.
Check that the leading edge of the paper is aligned on the inner side.
Do not stack paper over the limit mark.
While pressing the release lever, adjust the side and end fences to the paper size.
Do not leave spaces between the paper and fences.
Put the paper tray back as it was.
Lift up the front side of the paper tray and insert the paper tray, and then slowly push it completely in. If the paper tray is damaged, it may cause a paper jam. Also, if you push the tray forcibly, the end fence of the tray may be moved.
If the paper tray cannot be inserted completely, such as after you have removed some jammed paper, check that the bypass guide inside the machine is pushed up completely.
When Paper Is Jammed
Adjust the side and end fences according to the paper size.
Do not stack paper over the limit mark on the side fence. If you load paper over the limit mark, the printed images may become slanted or a paper jam may occur.
If the side fences and the end fence are too loose or too tight when regular size paper is loaded, the paper may not feed properly or may cause a paper jam, so set the side fences and the end fence to fit to the size of the paper.
Example of a gap between the fences and the paper
Example when the fences are too tight and the paper is pushed up
When loading regular size paper, do not move the loaded paper stack in the paper tray too much; otherwise the edge of the paper get into the gap at the bottom of the paper tray and cause a paper jam or crease the paper.
Check that paper in the paper tray is not being used, and then pull the tray out carefully.
Pull the paper tray slowly until it stops, and then lift up the front side to pull the tray out.
Remove paper if loaded.
Press the release lever on the right side fence to adjust the position of both side fences.
When loading regular size paper (A4, B5, etc.), press the release lever as you adjust the position of the side fences to the size of the paper you want to load.
When loading custom size paper, move the side fences and position them wider than the paper size.
Press the release lever on the end fence to adjust the position of the end fence.
When loading regular size paper (A4, B5, etc.), press the release lever as you adjust the position of the end fence to the size of the paper you want to load.
When loading custom size paper, move the end fence and position it wider than the paper size.
Square the paper and load it with the print side facing up.
Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once.
Check that the leading edge of the paper is aligned on the inner side.
Do not stack paper over the limit mark.
When loading custom size paper, press the release lever as you adjust the side and end fences to the size of the loaded paper.
Do not leave spaces between the paper and fences.
Put the paper tray back as it was.
Lift up the front side of the paper tray and insert the paper tray, and then slowly push it completely in. If the paper tray is damaged, it may cause a paper jam. Also, if you push the tray forcibly, the end fence of the tray may be moved.
To load paper larger than A4 size, extend the paper tray by pressing the switch.
As you push the extended paper tray back into the machine, the front edge of the tray protrudes from the front of the machine. Push the tray into the machine until the positions shown in the illustration align straight with the machine.
Use the bypass tray to load paper of a size or type that cannot be loaded into Tray 1 to 2.
The maximum number of sheets you can load at the same time depends on paper type.
Recommended Paper Sizes and Types
Do not stack paper over the limit mark. If you load paper over the limit mark, the print image may be slanted or the paper may be jammed.
5 sheets of the paper designated as [Thick Paper 2] can be loaded at one time.
Paper Thickness for Each Paper Weight
Open the bypass tray and the extender.
Make sure that the bypass tray is fully opened.
Load the paper with the print side up, and push it in lightly until you hear a beep.
Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once.
When loading envelopes or letterhead paper, confirm the orientation, face and back, or location of flaps.
Envelope Orientation and Recommended Status
Loading Orientation-fixed Paper or Two-sided PaperAlign the paper guides to the paper size.
To load paper on the bypass tray, it is better to orient it in the direction of
.
Press [Settings] on the Home screen.
Press [Tray/Paper Settings].
Press [Paper Size/Paper Type].
Press one tray to set.
Press [Paper Size].
To specify for the bypass tray, press [Paper Size: Printer].Choose one paper size from the list shown, and then press [OK].
Press [OK].
After completing the configuration, press [Home] (
).
Press [Settings] on the Home screen.
Press [Tray/Paper Settings].
Press [Paper Size/Paper Type].
Press one tray to set.
Press [Paper Size].
To specify for the bypass tray, press [Paper Size: Printer].
Press [Custom] from the list shown.
Press the value in the "A" or "B" field, and then enter the new value.
Specify the values within the numbers of "< >", and then press [Done].
Press [OK] three times.
After completing the configuration, press [Home] (
).
If the print settings and the loaded paper that are used for a print job do not match, a mismatch error occurs.
Check and specify the paper settings before you start printing.
Before you change the settings, confirm the priority of the paper settings for printing (priority to the printer driver or to the control panel).
[Settings]
[Printer Settings] [System] [Paper In/Out] [Tray Setting Priority]
On the printer driver
Check the settings of paper tray and paper type on the printer driver and make sure the settings match the loaded paper.
On the control panel
Press [Settings] on the Home screen.
Press [Tray/Paper Settings].
Press [Paper Size/Paper Type].
Press one tray to set.
Press [Paper Type/Thickness].
Choose one paper type and paper thickness from the list shown, and then press [OK].
Press [OK].
After completing the configuration, press [Home] (
