User GuideIM 7000/8000/9000

Methods for Sending/Receiving a Fax

You can scan an original and send it to a fax device at the destination via the telephone line or Internet. The machine is capable of sending a fax using the following methods:

Communication methods

  • G3 fax

    The specifications for standard fax machines that use an analog telephone line. To send a fax, enter the fax number (telephone number) of the destination device such as an MFP or telephone with the fax function.

  • IP-Fax

    Specify the IP address or host name of the supporting device to send a fax over an IP network (intranet).

  • Internet Fax

    A fax is sent via the Internet relayed by an e-mail server. Specify an e-mail address to send the fax to a supporting device or computer.

Note

Scanning and sending a document

The machine scans the document to send on the exposure glass or in the auto document feeder (ADF). The machine stores the scanned data in the memory and then sends it (Memory Transmission). When using Memory Transmission, you can use various useful functions such as redialing and broadcast transmission.

Note

  • Immediate Transmission is useful when you want to send a fax while confirming that it is received at the destination properly. You can use this feature when using G3 fax or IP-Fax.

  • Sending a Fax While Scanning the Original

  • Use the machine's fax functions to reduce the communication time and cost and enhance security as needed.

  • For details about the advantages of the transmission methods and Memory Transmission, see the following:

G3 fax

A fax is sent over a public telephone line to the destination. Specify the fax number (telephone number) of the destination. You can use this function to send and receive faxes between the machine and a device that does not support IP-Fax or Internet Fax.

Basic Procedure for Transmitting Faxes

  • Connect an external telephone to talk to a person at the destination.

  • Call charges are incurred depending on the telephone service contract and the distance to the destination.

Note

  • When using more than one expanded G3 line, you can perform up to three communications simultaneously. However, communicating on multiple lines cannot be performed when using Immediate Transmission.

IP-Fax

Documents are sent and received between devices that support IP-Fax. Connect the devices via an IP network (a network that uses TCP/IP as the communication protocol) to send documents. Specify the destination by entering the IP address, host name or Own Fax No. according to the connection environment. You can use this function to send and receive faxes between the machine and an other manufacturer's device that supports IP-Fax.

Sending Documents by IP-Fax

  • You can reduce communication costs because no call charges are incurred.

  • You can communicate faster over an IP network compared to an analog phone line. Also, it does not require an e-mail server to relay the message, so you can send and receive documents without any delay.

  • This function is suitable for communicating between devices in the same local area network such as your company intranet.

  • You can send a fax to a G3 fax by relaying the communication from the machine through a VoIP gateway to a public telephone line.

Note

  • IP-Fax supported by this machine is ITU-T Recommendation T.38 compliant.

  • To send to a G3 fax via a gateway connected to a public telephone line, you must specify it's the receiver's machine telephone number. For example, if the receiver's fax number is "0312345678", specify "5678". To send from an IP-Fax to G3 fax without using gatekeeper or SIP server, you must register the gateway also.

  • An alias telephone number is a number that is registered in the gatekeeper, and is available only in the network to which the gatekeeper is connected.

  • Pay attention to the number of telephone number digits set in the gateway/IP address conversion table to avoid transmission error.

  • Although the machine can have multiple IP addresses in an IPv6 environment, only one address can receive IP-Faxes.

Internet Fax

Documents are sent and received via an Internet connection between devices that support Internet Fax. When sending a fax, specify the destination by entering its e-mail address. The document is sent as an attachment in an e-mail. You can use this function to send and receive faxes between the machine and an other manufacturer's device that supports Internet Fax.

Sending and Receiving Documents by Internet Fax

Advantages of Memory Transmission

The machine stores the scanned original in the memory temporarily and then sends it. When sending a document with many pages, the machine dials the destination number and starts transmission before scanning all pages of the original is completed (Parallel Memory Transmission).

Basic Procedure for Transmitting Faxes

You can use the following useful features when sending a fax:

  • The machine tries redialing up to five times at five-minute intervals automatically when the line at the destination is busy or a transmission error occurs.

  • You can scan another original while the machine is sending or receiving a fax or printing a report, so that you can send the next fax immediately.

  • You can send the same fax to more than one destination after scanning the original one time (Broadcast transmission).

  • You can scan the original and then send it later at a specified time.

    Sending a Fax at a Specified Time

  • The machine displays a warning message when sending a fax to more than one destination.

    Preventing a Fax Transmission to the Wrong Destination

Memory Transmission and Parallel Memory Transmission

In Parallel Memory Transmission, the machine dials the destination fax number while scanning the original and sends a fax.

  • A fax is sent by Memory Transmission in the following cases:

    • The destination line was busy and could not be connected

    • The machine was communicating with another destination

    • An original was placed on the exposure glass when sending a fax

    • More than one destination was specified

    • The time for transmission was specified

    • [Preview] was specified

  • A fax may be sent in normal Memory Transmission if the remaining amount of memory is low. The remaining amount of memory at which the machine switches to normal Memory Transmission varies depending on the options attached to the machine.

  • Transmission is terminated and the Communication Result Report is printed when you press [Stop], the original is jammed, or the remaining amount of memory becomes low. The stored document is deleted.

  • You can specify not to use Parallel Memory Transmission and to store all documents in the memory before sending.

    List of Parameter Settings

Important

  • In case of a power outage, or if you leave the machine unplugged from the wall outlet for about one hour or more, all the documents stored in the memory of the fax will be erased. If a document has been erased, a "Power Failure Report" listing the erased documents is printed.

  • When an Error Is Reported in a Report or E-mail