Troubleshooting

Getting Started

Using the Help Function

Alert Sounds

Checking the Indicators, Icons, and Messages on the Control Panel

When the Machine Cannot Be Operated

When Messages Appear

When a Message Appears and the Machine Cannot Be Operated

When a Message Appears While Using the Copy Function

When a Message Appears While Using Document Server

When a Message Appears While Using the Fax Function

When a Message Appears While Using the Printer Function

When a Message Appears While Using the Scanner Function

When Other Messages Appear

Troubleshooting When You Use the Copy/Document Server Function

When the Copied Image Does Not Appear as Desired

When Copies Are Not as Expected

When Document Server Does Not Operate as Expected

Troubleshooting When You Use the Facsimile Function

When the Fax Result Is Not as Expected

When an Error Is Reported in a Report or E-mail

Troubleshooting When You Use the Printer Function

Displaying the Printer Status

When Printing Does Not Start

When the Printing Result Is Not as Expected

Troubleshooting When You Use the Scanner Function

When a Scanned Document Is Not Sent as Expected

When an Original Is Not Scanned as Expected

Clearing Misfeeds

When Paper or an Original Is Jammed

When a Staple Is Jammed

Adjusting the Machine

Adjusting the Print Position

Adjusting the Image Density

Drum Refresh

Auto Drum Refresh

Altitude Adjustment

Charger Output

Scattered Toner Image Prevention

Add Extra Toner

Spotted Toner Prevention

Rear-Exhaust Fan

Photoconductor Unit Heater (mainly Asia)