When a Message Appears While Using the Copy Function
Message | Condition | Solution and reference |
|---|---|---|
“Original is too long. Cannot scan 2 sides.” | A paper size that is not supported in 2-Sided copying or the specified finishing type is specified. | Check the paper size supported in 2-Sided copying and the specified finishing type and load the supported paper. |
“Exceeded the maximum number of sheets that can be used. Copying will be stopped.” | When the copy volume use limitation is enabled, copying was canceled because the copy volume of the user exceeded the upper limit allotted for the user. | For details about the copy volume use limitation, consult the user administrator. The user administrator can change the limit on the copy volume use.
|
“Set next original(s), then press [Start]. After scanning last original, press [Finish Scn].” | Duplex copying is specified. | When not copying onto both sides of paper, clear the [1 sided |
“Stapling capacity exceeded.” | The number of sheets that can be stapled together is exceeded. | Check the number of sheets that can stapled together at a time, and reduce the number of sheets in the original placed on the machine. Staple capacity (80 g/m2, 20 lb. Bond):
|
2 sided] and [2 sided
, 81/2 × 13
If you turn on [Memory Full Auto Scan Restart], even if the memory becomes full, the memory overflow message will not be displayed. The machine will make copies of the scanned originals first, and then automatically proceed to scan and to copy the remaining originals. In this case, the resulting sorted pages will not be sequential.
You can turn on or off [Memory Full Auto Scan Restart] in the following setting items.
Settings screen type: Standard
[Settings]
[Copier / Document Server Settings][Finishing][Sort]Settings screen type: Classic
[Settings]
[Machine Features Settings][Copier / Document Server Settings][Input / Output] tab