When a Message Appears While Using Document Server
For details about the messages that are displayed when printing a document, see the descriptions of the messages that are displayed in the copy function.
When a Message Appears While Using the Copy Function
Message | Condition | Solution and reference |
|---|---|---|
“Cannot delete the folder because it contains locked files. Please contact the file administrator.” | The folder contains a locked document. | Request the file administrator to unlock the document. The file administrator can unlock documents. Specifying Access Privileges for Documents Stored in Document Server |
“Cannot display preview of this page.” | The format of the image data is corrupted. | Press [Confirm] to display the preview screen without a thumbnail. If the image data comprises multiple pages, press [Switch Display Page] to display a different page. |
“Magazine or Booklet mode cannot be used for data stored with mixed functions.” | A document scanned in the copy function and a document stored in the printer function are selected together, and [Booklet] or [Magazine] is specified. | You cannot specify [Booklet] or [Magazine] to the document comprising data stored in the different functions. |
“The selected folder is locked. Please contact the file administrator.” | The wrong password was entered 10 times while performing operation on a password-protected folder, and the folder is locked. | Request the file administrator to unlock the folder. The file administrator can unlock folders. |