When a Message Appears While Using the Copy Function
Message | Condition | Solution and reference |
|---|---|---|
“Cannot Detect Original Size” | An original is not placed correctly on the machine. | Place the original correctly. |
An original with a difficult-to-detect size even in the regular size, such as a transparency or paper with sticky notes, is placed on the machine. | When scanning an original with a difficult-to-detect size, specify the paper input location in [Paper Select]. Also, when making an enlarged or reduced copy, select an item other than [Auto Paper Select]. | |
An original of a custom size is placed on the machine. | When scanning an original of a custom size, specify the original size in [Original Setting] | |
"Cannot XXX paper of this size." "XXX is not available with this paper size." (“Rotate Sort” or the name of specified finishing appears in place of XXX) | A paper size that is not supported in Rotate Sort or the specified finishing type is specified. | Check the paper size supported in Rotate Sort and the specified finishing type and load the supported paper. |
