User GuideIM C2000/C2500/C3000/C3500/C4500/C5500/C6000 series

Transferring Received Fax Documents to Another Fax Destination

In addition to printing received faxes from the machine, you can also forward them to another fax. Using the SUB code, you can also deliver the fax to more than one destination or to different destinations by broadcast transmission according to the line the fax was received.

Transferring Received Fax Documents to Another Fax by Forwarding (Settings Screen Type: Standard)

Register an e-mail address to transfer the received faxes in the address book, and specify the address as the forwarding destination in [Forwarding] under [Fax Settings].

You cannot transfer a fax with Memory Lock Reception that requires entering the Memory Lock ID to print.

1Press [Address Book] on the Home screen.

Operation panel screen illustration

2Press [Register] on the address book screen.

Operation panel screen illustration

3Enter the information of the destination in the input boxes displayed on the [Name] tab, and select the title to classify the destination.

Operation panel screen illustration

4Select the [Destinations] tab and press [Fax].

  • Press [Fax] also when registering an IP-Fax destination.

  • When registering an Internet Fax destination, press [Email Address].

5Specify the fax number and send conditions.

  • When registering an IP-Fax destination, specify the protocol ([H.323] or [SIP]) in [Select Line].

  • When registering an Internet Fax destination, register the e-mail address.

6Press [OK].

7After completing the procedure, press [Home] ().

Registering the forwarding destination is completed. Proceed to enable forwarding, and specify the forwarding destination.

8Press [Settings] on the Home screen.

Operation panel screen illustration

9Press [Fax Settings] on the Settings screen.

Operation panel screen illustration

10Press [Reception Settings][Reception File Settings][Action on Receiving File] to display the configuration screen.

11Press [On] in [Forwarding].

Operation panel screen illustration

12Press [Forwarding].

13Press [Receiver].

14Select [Fax] or [Internet Fax], and then specify the forwarding destination, and then press [OK].

Operation panel screen illustration

To transfer a received fax to more than one destination, specify the destination group.

15Press [OK].

16If you are not printing the forwarding fax on the machine, select [Off] in [Print].

17Press [OK].

18After completing the procedure, press [Home] ().

Print Forwarding Mark

You can print a stamp on the printed pages of the forwarded documents at the destination to make them distinguishable from the documents that are received normally. To print the stamp, set [Print Forwarding Mark] to [On] on the Forwarding screen.

  • The stamp is not printed when the forwarding destination is an e-mail address or folder.

  • When you change the setting, the settings in [Forwarding] under [Output Mode Switch Timer] and [Forwarding per Sender] also change automatically.

Note

Distributing Faxes Using Personal Boxes (Settings Screen Type: Standard)

When the SUB Code specified by the sender and the SUB Code in the Personal Box of the machine match, the machine distributes the received document to the destination registered in the Personal Box.

Open a Personal Box and register a destination, and then notify the SUB code to the sender.

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Fax Settings] on the Settings screen.

Operation panel screen illustration

3Press [Reception Settings][Box Setting][Register/Change/Delete Box] to display the Box Setting screen.

4Press [Register].

5Select [Personal Box], and then specify the SUB/SEP code, box name, password, and forwarding destination of the box.

Operation panel screen illustration
  • SUB/SEP Code: You can enter up to 20 single-byte characters including 0-9, Hash, *, and space. Do not enter a space in the first digit.

  • Box Name: Specification is mandatory. You can enter up to 20 characters including numbers and symbols.

  • Password: Specify when restricting access to the Personal Box on the machine. You can use the same characters as the SUB/SEP Code. A key mark () is displayed in front of the box name when you register a password.

  • Receiver: Register a destination to forward the received document to each Box by selecting from the address book. You can specify a fax destination, IP-Fax destination, or Internet Fax destination as the destination to forward the received document.

  • Remote Machine: Remote Machine cannot be specified when registering the destination. [Remote Machine] is displayed only when the Remote Fax function is enabled.

  • Security: Specify the method of encryption to apply or signature to attach to the outgoing e-mail when specifying an Internet Fax or e-mail address as the Receiver.

  • File Type to Transfer: Specify the file format of the transferred file when the forwarding destination is an e-mail address or folder.

6Press [OK].

7After completing the procedure, press [Home] ().

Note

  • If a document could not be distributed, a Communication Failure Report is printed and the document is stored as a confidential document. You can print the stored document later.

  • Viewing the Transmission Result of Sent Faxes

  • Receiving Faxes to Personal Boxes

  • To view the list of Boxes that are configured on the machine, press [Fax Settings][Reception Settings][Box Setting][Box Setting: Print List] to print the Box List. The list is useful when notifying the sender of the SUB code.

Distributing Faxes Using Transfer Box (Settings Screen Type: Standard)

When the SUB code specified by the sender and the SUB code in the Transfer Box of the machine match, the machine distributes the received document to the destination registered in Transfer Box by broadcast transmission.

For example, you can use the function to reduce communication costs by sending a document from the headquarters to the machine of the branch office in a remote region and having the branch office distribute the document to sales offices in the same area.

You can confirm the results of the transmission to the end receiver in the SUB Code Transfer Report.

Setting up a Transfer Box

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Fax Settings] on the Settings screen.

Operation panel screen illustration

3Press [Reception Settings][Box Setting][Register/Change/Delete Box] to display the Box Setting screen.

4Press [Register].

5Select [Transfer Box], and then specify the SUB/SEP code, box name, password, and Receiving Station of the box.

Operation panel screen illustration
  • SUB/SEP Code: You can enter up to 20 single-byte characters including 0-9, Hash, *, and space. Do not enter a space in the first digit.

  • Box Name: Specification is mandatory. You can enter up to 20 characters including numbers and symbols.

  • Password: Enter the password using the same characters as the SUB/SEP Code. A key mark () is displayed in front of the box name when you register a password. When a password is specified on the box, notify the sender of the password and have the sender send the document with the password specified as the SID code.

  • Receiving Station: Register up to 5 Receiving Stations selected from the address book to distribute the document for each box. You can specify a fax destination, IP-Fax destination, or Internet Fax destination.

  • Security: Specify the method of encryption to apply or signature to attach to the outgoing e-mail when specifying an Internet Fax or e-mail address as the Receiving Station.

  • File Type to Transfer: Specify the file format of the transferred file when the forwarding destination is an e-mail address or folder.

6Press [OK].

7After completing the procedure, press [Home] ().

Viewing the Distribution Result

A SUB Code Transfer Report is printed on the machine automatically when distributing the document is completed.

Note

  • To view the list of Boxes that are configured on the machine, press [Fax Settings][Reception Settings][Box Setting][Box Setting: Print List] to print the Box List. The list is useful when notifying the sender of the SUB code.

  • The distribution result is not sent to the sender.

  • The received document is deleted after the distribution is completed.

  • When the distribution fails, the received document is printed on the machine.

Using the Expanded Line to Distribute Documents per Receiving Line (Settings Screen Type: Standard)

The machine distributes the received document to the destination registered in advance per receiving line when using optional extra G3 interface lines.

Set up a Personal box or a Transfer Box and enable routing received documents for each line.

Documents received by Internet Fax or IP-Fax cannot be distributed.

Important

Setting up a Personal box or a Transfer Box

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Fax Settings] on the Settings screen.

Operation panel screen illustration

3Press [Reception Settings][Box Setting][Register/Change/Delete Box] to display the Box Setting screen.

4Press [Register].

5Select [Personal Box] or [Transfer Box], and then specify the SUB/SEP code, box name, password, and forwarding destination of the box.

Operation panel screen illustration

When setting up a Personal box

  • SUB/SEP Code: To distribute a document received on G3-1 line, specify [1]. To distribute a document received on G3-2 or G3-3 line, specify [2] or [3] accordingly.

  • Box Name: Specification is mandatory. You can enter up to 20 characters including numbers and symbols.

  • Password: Specify when restricting access to the Personal Box on the machine. You can enter up to 20 single-byte characters including 0-9, Hash, *, and space. A key mark () is displayed in front of the box name when you register a password.

  • Receiver: Register a destination to forward the received document to each Box by selecting from the address book. You can specify a fax destination, IP-Fax destination, or Internet Fax destination as the destination to forward the received document.

  • Remote Machine: Remote Machine cannot be specified when registering the destination. [Remote Machine] is displayed only when the Remote Fax function is enabled.

  • Security: Specify the method of encryption to apply or signature to attach to the outgoing e-mail when specifying an Internet Fax or e-mail address as the Receiver.

  • File Type to Transfer: Specify the file format of the transferred file when the forwarding destination is an e-mail address or folder.

When setting up a Transfer Box

Operation panel screen illustration
  • SUB/SEP Code: To distribute a document received on G3-1 line, specify [1]. To distribute a document received on G3-2 or G3-3 line, specify [2] or [3] accordingly.

  • Box Name: Specification is mandatory. You can enter up to 20 characters including numbers and symbols.

  • Password: You can enter up to 20 single-byte characters including 0-9, Hash, *, and space. A key mark () is displayed in front of the box name when you register a password. When a password is specified on the box, notify the sender of the password and have the sender send the document with the password specified as the SID code.

  • Receiving Station: Register up to 5 Receiving Stations selected from the address book to distribute the document for each box. You can specify a fax destination, IP-Fax destination, or Internet Fax destination.

  • Security: Specify the method of encryption to apply or signature to attach to the outgoing e-mail when specifying an Internet Fax or e-mail address as the Receiving Station.

  • File Type to Transfer: Specify the file format of the transferred file when the forwarding destination is an e-mail address or folder.

6Press [OK][OK].

7Press [].

8Press [Delivery per Line], and then select [Use] for the line to be used with routing.

Operation panel screen illustration

9Press [OK].

10After completing the procedure, press [Home] ().

Note

  • If a document could not be distributed, a Communication Failure Report is printed and the document is stored as a confidential document. You can print the stored document later.

  • Viewing the Transmission Result of Sent Faxes

  • Receiving Faxes to Personal Boxes

  • To view the list of Boxes that are configured on the machine, press [Fax Settings][Reception Settings][Box Setting][Box Setting: Print List] to print the Box List. The list is useful when notifying the sender of the SUB code.

Transferring Received Fax Documents to Another Fax by Forwarding (Settings Screen Type: Classic)

Register an e-mail address to transfer the received faxes in the address book, and specify the address as the forwarding destination in [Forwarding] under [Fax Settings].

You cannot transfer a fax with Memory Lock Reception that requires entering the Memory Lock ID to print.

1Press [Address Book] on the Home screen.

Operation panel screen illustration

2Press [Register] on the address book screen.

Operation panel screen illustration

The items displayed on the screen vary depending on the version of RICOH Always Current Technology that is implemented on the machine.

3Enter the information of the destination in the input boxes displayed on the [Name] tab, and select the title to classify the destination.

Operation panel screen illustration

4Select the [Destinations] tab and press [Fax].

Operation panel screen illustration
  • Press [Fax] also when registering an IP-Fax destination.

  • When registering an Internet Fax destination, press [Email Address].

5Specify the fax number and send conditions.

Operation panel screen illustration
  • When registering an IP-Fax destination, specify the protocol ([H.323] or [SIP]) in [Select Line].

  • When registering an Internet Fax destination, register the e-mail address.

6After completing the procedure, press [Home] ().

Registering the forwarding destination is completed. Proceed to enable forwarding, and specify the forwarding destination.

7Press [Settings] on the Home screen.

Operation panel screen illustration

8Press [Machine Features Settings] on the Settings screen.

Operation panel screen illustration

9Press [Fax Settings][Reception Settings] tab [Reception File Settings] to display the configuration screen, and then press [Forwarding].

Operation panel screen illustration

10Press [On] and then display the [Folder] or [Internet Fax] tab.

11Specify the forwarding destination and then press [OK].

Operation panel screen illustration

To transfer a received fax to more than one destination, specify the destination group.

12If you are not printing the forwarding fax on the machine, press OK to return to the Reception File Settings screen and then select [Off] in [Print].

13Press [Exit].

14After completing the procedure, press [Home] ().

Print Forwarding Mark

You can print a stamp on the printed pages of the forwarded documents at the destination to make them distinguishable from the documents that are received normally. To print the stamp, specify [Print Forwarding Mark] on the Forwarding screen.

  • The stamp is not printed when the forwarding destination is an e-mail address or folder.

  • When you change the setting, the settings in [Forwarding] under [Output Mode Switch Timer] and [Forwarding per Sender] also change automatically.

Note

Distributing Faxes Using Personal Boxes (Settings Screen Type: Classic)

When the SUB Code specified by the sender and the SUB Code in the Personal Box of the machine match, the machine distributes the received document to the destination registered in the Personal Box.

Open a Personal Box and register a destination, and then notify the SUB code to the sender.

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Machine Features Settings] on the Settings screen.

Operation panel screen illustration

3Press [Fax Settings][General Settings] tab [Box Setting] to display the Box Setting screen.

4Confirm that [Program / Change] is selected, and then press [* Not Programmed].

Operation panel screen illustration

5Press a [Personal Box], enter the box name, and press [OK].

6On the [Personal Box Setting] configuration screen, specify the SUB/SEP code, password, and forwarding destination of the box.

Operation panel screen illustration
  • SUB / SEP Code: You can enter up to 20 single-byte characters including 0-9, Hash, *, and space. Do not enter a space in the first digit.

  • Password: Specify when restricting access to the Personal Box on the machine. You can use the same characters as the SUB / SEP Code. A key mark () is displayed in front of the box name when you register a password.

  • Receiver: Register a destination to forward the received document to each Box by selecting from the address book. You can specify a fax destination, IP-Fax destination, or Internet Fax destination as the destination to forward the received document.

  • Remote Machine: Remote Machine cannot be specified when registering the destination. [Remote Machine] is displayed only when the Remote Fax function is enabled.

  • Security: Specify the method of encryption to apply or signature to attach to the outgoing e-mail when specifying an Internet Fax or e-mail address as the Receiver.

7Press [Exit].

8After completing the procedure, press [Home] ().

Note

  • If a document could not be distributed, a Communication Failure Report is printed and the document is stored as a confidential document. You can print the stored document later.

  • Viewing the Transmission Result of Sent Faxes

  • Receiving Faxes to Personal Boxes

  • To view the list of Boxes that are configured on the machine, press [Fax Settings][General Settings] tab [Box Setting: Print List] to print the Box List. The list is useful when notifying the sender of the SUB code.

Distributing Faxes Using Transfer Box (Settings Screen Type: Classic)

When the SUB code specified by the sender and the SUB code in the Transfer Box of the machine match, the machine distributes the received document to the destination registered in Transfer Box by broadcast transmission.

For example, you can use the function to reduce communication costs by sending a document from the headquarters to the machine of the branch office in a remote region and having the branch office distribute the document to sales offices in the same area.

You can confirm the results of the transmission to the end receiver in the SUB Code Transfer Report.

Setting up a Transfer Box

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Machine Features Settings] on the Settings screen.

Operation panel screen illustration

3Press [Fax Settings][General Settings] tab [Box Setting] to display the Box Setting screen.

4Confirm that [Program / Change] is selected, and then press [* Not Programmed].

Operation panel screen illustration

5Press a [Transfer Box], enter the box name, and press [OK].

6On the Transfer Box screen, specify the SUB/SEPF code, password, and Receiving Station of the box.

Operation panel screen illustration
  • SUB / SEP Code: You can enter up to 20 single-byte characters including 0-9, Hash, *, and space. Do not enter a space in the first digit.

  • Password: Enter the password using the same characters as the SUB / SEP Code. A key mark () is displayed in front of the box name when you register a password. When a password is specified on the box, notify the sender of the password and have the sender send the document with the password specified as the SID code.

  • Receiving Station: Register up to 5 Receiving Stations selected from the address book to distribute the document for each box. You can specify a fax destination, IP-Fax destination, or Internet Fax destination.

  • Security: Specify the method of encryption to apply or signature to attach to the outgoing e-mail when specifying an Internet Fax or e-mail address as the Receiving Station.

  • File Type to Transfer: Specify the file format of the transferred file when the forwarding destination is an e-mail address or folder.

7Press [Exit].

8After completing the procedure, press [Home] ().

Viewing the Distribution Result

A SUB Code Transfer Report is printed on the machine automatically when distributing the document is completed.

Note

  • To view the list of Boxes that are configured on the machine, press [Fax Settings][General Settings] tab [Box Setting: Print List] to print the Box List. The list is useful when notifying the sender of the SUB code.

  • The distribution result is not sent to the sender.

  • The received document is deleted after the distribution is completed.

  • When the distribution fails, the received document is printed on the machine.

Using the Expanded Line to Distribute Documents per Receiving Line (Settings Screen Type: Classic)

The machine distributes the received document to the destination registered in advance per receiving line when using optional extra G3 interface lines.

Set up a Personal box or a Transfer Box and enable routing received documents for each line.

Documents received by Internet Fax or IP-Fax cannot be distributed.

Important

Setting up a Personal box or a Transfer Box

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Machine Features Settings] on the Settings screen.

Operation panel screen illustration

3Press [Fax Settings][General Settings] tab [Box Setting] to display the Box Setting screen.

4Confirm that [Program / Change] is selected, and then press [* Not Programmed].

Operation panel screen illustration

5Press a [Personal Box] or [Transfer Box], enter the box name, and press [OK].

6Specify the SUB/SEP code, password, and destination of the box.

When setting up a Personal box

Operation panel screen illustration
  • SUB / SEP Code: To distribute a document received on G3-1 line, specify [1]. To distribute a document received on G3-2 or G3-3 line, specify [2] or [3] accordingly.

  • Password: Specify when restricting access to the Personal Box on the machine. You can enter up to 20 single-byte characters including 0-9, Hash, *, and space. Do not enter a space in the first digit. A key mark () is displayed in front of the box name when you register a password.

  • Receiver: Register one destination to forward the received document to each Box by selecting from the address book. You can specify a fax destination, IP-Fax destination, or Internet Fax destination.

  • Remote Machine: Remote Machine cannot be specified when registering the destination. [Remote Machine] is displayed only when the Remote Fax function is enabled.

  • Security: Specify the method of encryption to apply or signature to attach to the outgoing e-mail when specifying an Internet Fax or e-mail address as the Receiver.

When setting up a Transfer Box

Operation panel screen illustration
  • SUB / SEP Code: To distribute a document received on G3-1 line, specify [1]. To distribute a document received on G3-2 or G3-3 line, specify [2] or [3] accordingly.

  • Password: You can enter up to 20 single-byte characters including 0-9, Hash, *, and space. Do not enter a space in the first digit. A key mark () is displayed in front of the box name when you register a password. When a password is specified on the box, notify the sender of the password and have the sender send the document with the password specified as the "SID code".

  • Receiving Station: Register up to 5 Receiving Stations selected from the address book to distribute the document for each box. You can specify a fax destination, IP-Fax destination, or Internet Fax destination.

  • Security: Specify the method of encryption to apply or signature to attach to the outgoing e-mail when specifying an Internet Fax or e-mail address as the Receiver.

  • File Type to Transfer: Specify the file format of the transferred file when the forwarding destination is an e-mail address or folder.

7Press [Exit].

8After completing the procedure, press [Home] ().

Enabling routing received documents

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Machine Features Settings].

Operation panel screen illustration

3Press [Fax Settings][Initial Settings] tab [Parameter Setting] to display the switch operation screen.

4Change the bit numbers [4], [5] and [6] under the switch number [32] to enable routing received documents for each line.

Operation panel screen illustration
  • To enable distribution on G3-1 line, specify "1" in the current values of both bit number [4].

  • To enable distribution on G3-2 line, specify "1" in the current values of both bit number [5].

  • To enable distribution on G3-3 line, specify "1" in the current values of both bit number [6].

5Press [Exit].

6After completing the procedure, press [Home] ().

Note

  • To view the list of Boxes that are configured on the machine, press [Fax Settings][General Settings] tab [Box Setting: Print List] to print the Box List. The list is useful when notifying the sender of the SUB/SEP code.