User GuideIM 2500/3000/3500/4000/5000/6000 series

Loading Paper into the Paper Tray

The method of loading paper varies for each tray type.

CAUTION

  • When replacing paper or removing jammed paper, make sure not to trap or injure your fingers.
Main unit illustration
  • Before loading paper into a tray, check the paper size and type that can be loaded in the tray, and confirm the paper size that is automatically detected.

    Recommended Paper Sizes and Types

  • When loading paper of a size that is not automatically detected, specify the paper size in [Tray/Paper Settings] of [Settings].

    Specifying the Paper Size That Is Not Automatically Detected

  • To load thin paper, thick paper, or other special paper, specify the paper type or thickness in [Tray/Paper Settings] of [Settings].

    Tray/Paper Settings

    Specifying Paper Type and Thickness Settings

  • Check the paper setting before printing. If the paper differs from the paper setting, a mismatch error will occur when you print.

  • Straighten curled or warped paper before loading.

  • When loading paper on a tray which has a few sheets of paper, multiple sheets of paper may be fed at once from the tray. Take out all sheets, fan the sheets, and then load them again.

  • If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side fences may slip out of place.

  • When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the side fences are squeezed too tightly against the paper, the edges may crease, thin paper may wrinkle, or the paper may misfeed.

  • You may hear the sound of rubbing paper. This is not a malfunction.

  • Do not stack paper over the limit mark.

Loading Paper into Tray 1 to 4

Adjust the side and end fences according to the paper size. When loading B4 JIS, A3, or 11 × 17 paper to tray 2-4, also change the position of the auxiliary side fence.

Important

  • Do not stack paper over the limit mark. If you load paper over the limit mark, the printed images may become slanted or a paper jam may occur.

  • Main unit illustration

Load paper into every tray in the same way. In the following example procedure, Tray 2 is used.

1Check that paper in the paper tray is not being used, and then pull the tray out carefully.

Paper Tray illustration

2Remove paper if loaded.

3While pressing the release lever of the side fence, slide the side fences outward.

Paper Tray illustration

4To load B4 JIS, A3, or 11 × 17 paper, pull the tray out completely and then change the positions of the two auxiliary side fences.

Place the tray on a flat surface.

Paper Tray illustration
  1. Press the concave part to distort the auxiliary side fence (1), and then take it out of the tray (2).

    Paper Tray illustration
  2. Put the auxiliary side fence into the groove for the paper size to use.

    Paper Tray illustration

Change the position of the auxiliary side fence in the back in the same way.

5While pressing the release lever of the end fence, slide the end fence outward.

Paper Tray illustration

If the end fence is fixed with the stopper, rotate the fixing screw of the stopper 90 degrees counterclockwise with a coin or similar object and remove the stopper.

Paper Tray illustration

6Square the paper and load it with the print side facing up.

Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once.

Check the paper edges are aligned at the right side.

Do not stack paper over the limit mark.

Paper Tray illustration

7While pressing the release lever, adjust the side and end fences to the paper size.

Do not leave spaces between the paper and fences.

Paper Tray illustration

To fix the end fence, engage the two projections of the stopper with the holes on the end fence, and then tighten the fixing screw by rotating it 90 degrees clockwise with a coin or similar object.

  • If you will not fix the end fence, put the stopper in the position as shown in the illustration, and then rotate the fixing screw 90 degrees clockwise with a coin or similar object.

    Paper Tray illustration

8Push the tray in the original position carefully.

To return the completely pulled out tray to the original position, push the tray straight in. If the paper tray is damaged, it may cause a paper jam. Also, if you push the tray forcibly, the side fence of the tray may be moved.

Note

Loading Paper into the Bypass Tray

Use the bypass tray to load paper of a size that cannot be loaded into Tray 1 to 4, such as transparency film and label paper (adhesive labels).

The maximum number of sheets you can load at the same time depends on paper type.

Recommended Paper Sizes and Types

Important

  • Do not stack paper over the limit mark. If you load paper over the limit mark, the print image may be slanted or the paper may be jammed.

  • Bypass tray illustration

1Open the bypass tray.

Bypass tray illustration

When loading paper larger than the bypass tray (longer than A4 paper in landscape orientation), pull out the extender.

2Load the paper with the print side down, and push it in lightly until you hear a beep.

Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once.

When loading envelopes or letterhead paper, confirm the orientation, face and back, or location of flaps.

Envelope Orientation and Recommended Status

Loading Orientation-fixed Paper or Two-sided Paper

3Align the paper guides to the paper size.

Bypass tray illustration

Note

  • To load paper on the bypass tray, it is better to orient it in the direction of Landscape.

Loading Paper into Tray 3 (LCT)

Region A icon (mainly Europe and Asia)

Tray 3 (LCT) can hold A4 portrait paper only. If you want to print on 81/2 × 11 portrait paper from Tray 3 (LCT), contact your service representative.

Region B icon (mainly North America)

Tray 3 (LCT) can hold 81/2 × 11 portrait paper only. If you want to print on A4 portrait paper from Tray 3 (LCT), contact your service representative.

  • You can load paper in both the left and right sides of the tray.

  • The paper in the right side of Tray 3 (LCT) is fed to the machine. When the paper loaded in the right side of Tray 3 (LCT) runs out, paper on the left side is automatically shifted to the right, and the tray continues to feed the paper.

  • While printing from Tray 3 (LCT), you can pull out the left side of the tray and load new paper.

Important

  • When the paper loaded in the right side of Tray 3 (LCT) runs out, paper on the left is automatically shifted to the right. Do not pull out Tray 3 (LCT) while you hear the sound of moving paper.

  • Tray 3 (LCT) illustration

1Pull Tray 3 (LCT) out carefully.

Tray 3 (LCT) illustration

2Square the paper and load it with the print side facing up.

Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once.

For the right stack, align the right edge of the paper with the right edge of the tray. For the left stack, align the left edge of the paper with the left edge of the tray.

Do not stack paper over the limit mark.

When the whole tray can be pulled out

Tray 3 (LCT) illustration

When half of the tray can be pulled out

Load 30 or more sheets of paper in the left half of the tray.

Tray 3 (LCT) illustration

3Carefully push Tray 3 (LCT) fully in.

Loading Paper into the Large Capacity Tray (LCT)

Region A icon(mainly Europe and Asia)

The large capacity tray (LCT) can hold A4 portrait paper only. If you want to print on 81/2 × 11 or B5 JIS portrait paper from the large capacity tray (LCT), contact your service representative.

Region B icon(mainly North America)

The large capacity tray (LCT) can hold 81/2 × 11 portrait paper only. If you want to print on A4 or B5 JIS portrait paper from the large capacity tray (LCT), contact your service representative.

1Open the cover of the Large Capacity Tray (LCT).

LCT illustration

2Square the paper and load it with the print side facing down.

Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once.

Check the paper edges are aligned at the left side.

Do not stack paper over the limit mark.

LCT illustration

3Close the cover of the Large Capacity Tray (LCT).

Specifying the Paper Size That Is Not Automatically Detected

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Tray/Paper Settings].

Operation panel screen illustration

3Press [Paper Size/Paper Type][Paper Size/Paper Type].

4Press one tray to set.

Operation panel screen illustration

5Press [Paper Size].

Operation panel screen illustration

To specify for the bypass tray, press [Paper Size: Printer].

The size of the paper in Tray 3 (LCT) and the large capacity tray (LCT) is fixed and cannot be changed.

6Choose one paper size from the list shown, and then press [OK].

7Press [OK].

8After completing the configuration, press [Home] ().

To use paper that can be detected automatically after using paper that cannot be detected automatically, restore the setting of Auto Detect. To restore the setting of Auto Detect, load the paper again, operate steps 1 to 6, select [Auto Detect], and then press [OK].

Specifying a Custom Size Paper Using the Control Panel

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Tray/Paper Settings].

Operation panel screen illustration

3Press [Paper Size/Paper Type][Paper Size/Paper Type].

4Press one tray to set.

Operation panel screen illustration

5Press [Paper Size].

Operation panel screen illustration

To specify for the bypass tray, press [Paper Size: Printer].

The size of the paper in Tray 3 (LCT) and the large capacity tray (LCT) is fixed and cannot be changed.

6Press [Custom] from the list shown.

Operation panel screen illustration

7Press the value in the "A" or "B" field, and then enter the new value.

Specify the values within the numbers of "< >", and then press [Done].

Operation panel screen illustration

8Press [OK] three times.

9After completing the configuration, press [Home] ().

Specifying Paper Type and Thickness Settings

If the print settings and the loaded paper that are used for a print job do not match, a mismatch error occurs.

Check and specify the paper settings before you start printing.

Important

  • Before you change the settings, confirm the priority of the paper settings for printing (priority to the printer driver or to the control panel).

  • [Settings][Printer Settings][System][Paper In/Out][Tray Setting Priority]

On the printer driver

Check the settings of paper tray and paper type on the printer driver and make sure the settings match the loaded paper.

On the control panel

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Tray/Paper Settings].

Operation panel screen illustration

3Press [Paper Size/Paper Type][Paper Size/Paper Type].

4Press one tray to set.

Operation panel screen illustration

5Press [Paper Type/Thickness].

Operation panel screen illustration

6Choose one paper type and paper thickness from the list shown, and then press [OK].

Operation panel screen illustration

7Press [OK].

8After completing the configuration, press [Home] ().