Downloading Logs
Use the following procedure to convert the logs stored in the machine into a CSV file for simultaneous batch download.
To collect logs, configure the collection setting for job log, access log and eco-friendly log to [Active].
This setting can be specified in [Logs] under [Configuration] in Web Image Monitor controlled from networked computers. (Web Image Monitor is a management tool installed on this machine to monitor this machine or configure settings for this machine by using a web browser.)
Open a web browser from a networked computer, and then log in to Web Image Monitor as the machine administrator.
For details on how to log in, see Administrator Login Method.
Point to [Device Management], and then click [Configuration].
Click [Download Logs] under "Device Settings".
Select the type of log to download from the drop-down list box in "Logs to Download".
The security log includes 2 kinds of logs: job log and access log.
Click [Download].
Jobs that are recorded before you click the [Download] button are stored as logs. For uncompleted jobs, the "Result" field of the log entry is left blank.
Specify the folder in which you want to save the file.
Click [Back].
Log out.
For details about logging out, see Administrator Logout Method.
Download time may vary depending on the number of logs.
If an error occurs while the CSV file is being downloaded or created, the download is canceled and details of the error are included at the end of the file.
If a log is downloaded successfully, "Download completed." will appear in the last line of the log file.
For details about saving CSV log files, see your browser's Help.
Downloaded log files use UTF-8 character encoding. To view a log file, open it using an application that supports UTF-8.
For details about the items contained in the logs, see Using a Web Browser to Manage Log Files.