How to Use the Help Screen
The machine is equipped with a help function.
Using the help function, you can refer to information about the machine's functions and how to use the machine.
Before using the help function
To see the Help on the control panel, confirm the [Enable JavaScript] is checked in the setting menu of the browser.
To use the help function, the machine needs to be connected to the Internet.
Depending on your network environment, you may need to configure proxy settings.
Depending on your language, refer to the English manual.
When you finish the settings, turn off the machine, and then turn it back on.
Using the help function
You can display the [Help] screen by pressing the help icon on the upper right of the screen.
On the [Help] screen, you can refer to FAQs about the screen on which you pressed the help icon.
When you press [Help for Image Quality & Paper Feeding], you can see guidance for print quality and paper.
When you press [View User Guide], you can access the operating manual for the machine.
When you want to display the [Help] screen on your smart device, press [QR Code for This Page], and then read the QR code displayed on the screen with your smart device.
Depending on the language you are using, the [Help] screen is displayed in English.
You can refer to FAQs while the machine is connected to the Internet. If the machine is not connected to the Internet, you can only refer to [Help for Image Quality & Paper Feeding].
Displaying a Help Topic You Viewed in the Past
You can easily display help topics you have viewed because they are stored in the browser history.
Example of operation:
Display the [Help] screen in the copier screen.
Operate the machine on another screen, such as the [System Settings] screen.
Return to the copier screen, and then press the help icon.
The help topic you viewed in Step 1 appears.
Because the browser's cache is cleared when the system is reset, the machine cannot display the help topic you referred to last time. To change the length of time that the machine waits before restoring its settings to their default values, use the System Auto Reset Timer setting.
Disabling the Help Function (Settings Screen Type: Standard)
The help function is enabled as a factory default. To disable the help function, use the following procedure:
Press [Settings] on the Home screen.
Press [System Settings].
Press [Machine]
[Others][Support Settings].
Set [Help Functions] to [OFF], and then press [OK].
After completing the procedure, press [Home] (
).
Disabling the Help Function (Settings Screen Type: Classic)
The help function is enabled as a factory default. To disable the help function, use the following procedure:
Press [Settings] on the Home screen.
Press [Screen Features Settings][Screen Device Settings][Support Settings].
Disable [Help Functions].
After completing the procedure, press [Home] ().