When a Message Appears While Using Document Server

For details about the messages that are displayed when printing a document, see the descriptions of the messages that are displayed in the copy function.

When a Message Appears While Using the Copy Function

Message	Condition	Solution and reference
"Cannot delete the folder because it contains locked file(s). Contact the file administrator."	The folder contains a locked document.	Request the file administrator (or custom-privileges administrator who has equivalent privilege) to unlock the document. The file administrator can unlock documents. Managing Folders as a File Administrator
"Cannot display preview of this page."	The format of the image data is corrupted.	Press [Confirm] to display the preview screen without a thumbnail. If the image data comprises multiple pages, press to display a different page.
"The selected folder is locked. Please contact the file administrator."	The wrong password was entered 10 times while performing operation on a password-protected folder, and the folder is locked.	Request the file administrator (or custom-privileges administrator who has equivalent privilege) to unlock the folder. The file administrator can unlock folders. Managing Folders as a File Administrator