User GuideIM 550/600 series

Machine Status Notification by E-mail

You can specify two ways of e-mail notification by Web Image Monitor.

Auto Email Notification

When paper is run out or paper misfeed occurs, e-mail is sent to the preregistered e-mail address. You can divide the registered e-mail addresses into four groups and can specify different notification for each group.

On-demand Email Notification

When you enter "requeststatus" in the title of e-mail and send it to the [Email Notification E-mail Address] of the machine, the machine status and settings are given as a reply. When the machine receives e-mail of the registered mail address, you can receive a replay.

Important

  • Depending on your e-mail application, a phishing warning might appear after you receive an e-mail message. To prevent phishing warnings appearing after you receive e-mail from a specified sender, you must add the sender to your e-mail application's exclusion list.

Description of E-mail

When you specify Email Notification, the e-mail shown below is sent.

Subject: Device Alert Notification: Replace Print Cartridge. (Black)

Printer:

Out of Toner

Details:

Out of Toner: Black

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Model Name: (Product Name)

Name: (Machine Name)

Comment:

TCP/IP (Ethernet)

Host Name: Host Name

Domain Name:

IPv4 Address: (IP address of the machine)

Physical Address

Ethernet: (MAC Address)

SMB

Work Group Name: WORKGROUP

Computer Name: (Computer Name)

Share Name: (Share Name)

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Device Page URL (Ethernet):

http://(IP address of the machine)

Groups to Notify: (Group Name)

Specifying the Address for E-mail Notification

You can specify the sender's mail address of the email-notification and destination mail address of the on-demand email notification.

Specify an e-mail address to which the machine can send e-mail in advance.

Configuring the Settings to Send E-mails from the Machine

  • You cannot use the user name and email address used in [Fax Email Account].

1Log in to Web Image Monitor as an Administrator.

2Click [Configuration] on the "Device Management" menu.

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3Click [Email] under the "Device Settings" category.

4Specify the mail address and password of the account used for mail notification under "Email Notification Account".

When you use the On-demand Email Notification function, select [On] check box under "Receive Email Notification".

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5When setting is complete, click [OK].

Then specify the settings for Auto Email Notification and On-demand Email Notification.

Auto Email Notification

1Log in to Web Image Monitor as an Administrator.

2Click [Configuration] on the "Device Management" menu.

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3Click [Auto Email Notification] under the "Device Settings" category.

4To add a text to the message of all notify destination e-mails, enter the text in "Notification Message".

You can enter any text, such as the machine's location, service representative contact information.

5Click [Edit] in Group 1 to 4 under "Groups to Notify", and specify Subject, Message, and Notify Address of the e-mail.

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6Select the items and groups of the notification mail in "Select Groups/Items to Notify".

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7Click [Edit] under "Detailed Settings of Each Item" and specify the timing to send the notification mail, as necessary.

8When setting is complete, click [OK].

9Click [Logout] to quit Web Image Monitor.

On-demand Email Notification

1Log in to Web Image Monitor as an Administrator.

2Click [Configuration] on the "Device Management" menu.

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3Click [On-demand Email Notification] under the "Device Settings" category.

4To add a text to the subject and message of all notify destination e-mails, enter the text in "Notification Subject" and "Notification Message".

  • Text entered in Notification Subject is displayed at the top of the Subject.

  • In Notification Message, you can enter any text, such as the machine's location, service representative contact information.

5Specify the Email Addresses and Domain Names to reply Access Restriction to Information or On-demand Email Notification.

For details about the settings and how to enter the information, see Web Image Monitor Help.

6When setting is complete, click [OK].

7Click [Logout] to quit Web Image Monitor.