If USB Connection Fails
Problem | Cause | Solution |
---|---|---|
The machine is not automatically recognized. | The USB cable is not connected properly. | Disconnect the USB cable, and turn off the machine, and then turn the machine back on. When the [Home] screen appears, connect the USB cable again. |
The machine is not automatically recognized. | Windows has already configured the USB settings. | Check whether the computer has identified the machine as an unsupported device. Open Windows' Device Manager, and then, under [Universal Serial Bus controllers], remove any conflicting devices. Conflicting devices are indicated by a [!] or [?] icon. Be careful not to remove required devices accidentally. For details, see Windows Help. |
The machine does not recognize the USB connection even when a USB cable is inserted. | If the USB cable is connected while the machine is off, the machine might not recognize the USB connection. | Press [Check Status], and then disconnect the USB cable. After you disconnect cable, press [Check Status] again. When the machine is ready, connect the USB cable again. |