User GuideIM 350/430 series

When Using Windows Terminal Service/Citrix Presentation Server/Citrix XenApp

The following explains how to use Windows Terminal Service and Maintenance.

Operating Environment

The following operating systems and Citrix Presentation Server/Citrix XenApp versions are supported.

Citrix Presentation Server 4.0, 4.5/XenApp 5.0/6.0/6.5

  • Windows Server 2008/2008 R2

  • Windows Server 2012/2012 R2

  • Windows Server 2016

  • Windows Server 2019

Supported Printer Drivers

When Windows Terminal Service is operating

  • PCL drivers

  • PostScript 3

Limitations

The following limitations apply to the Windows Terminal Service environment.

These limitations are built in Windows Terminal Service or Citrix Presentation Server/Citrix XenApp.

Windows Terminal Service

In the Windows Terminal Service environment, some of the printer driver's functions are unavailable.

In an environment where Windows Terminal Service is installed, some of the printer driver's functions are available, even if any function of Windows Terminal Service is not used.

Citrix Presentation Server/Citrix XenApp [Auto-creating client printers]

Using [Auto-creating client printers] can select a logical printer created by copying the client's local printer data to the Citrix server. We strongly recommend testing this function in your network environment before using it for your work.

  • The settings for optional equipment will not be stored in the server after the equipment is disconnected. The settings for optional equipment will be restored to its defaults each time the client computer logs on to the server.

  • When printing a large number of bitmap images or using the server in a WAN environment over dial-up lines such as ISDN, printing may not be possible or errors may occur, depending on data transfer rates.

Citrix Presentation Server/Citrix XenApp [Printer driver replication]

Using [Printer driver replication] can distribute printer drivers across all servers in a server farm. We strongly recommend testing this function in your network environment before using it for your work.

  • If the printer drivers are not properly copied, install them directly onto each server.