User GuideIM 350/430 series

Error Code for Basic Authentication

B0103-000

A TWAIN operation occurred during authentication.

  • Make sure no other user is logged on to the machine, and then try again.

B0104-000

Failed to decrypt password.

  • A password error occurred.

    Make sure the password is entered correctly.

  • Either [DES] or [AES] is selected for "Driver Encryption Key: Encryption Strength".

  • You can make access by specifying the driver encryption key.

  • A driver encryption key error occurred.

    Make sure that the encryption key is correctly specified on the driver.

B0206-002: Case 1

A login user name or password error occurred.

  • Make sure the login user name and password are entered correctly and then log in.

B0206-002: Case 2

The user attempted authentication from an application on the System Settings screen, while only the administrator has authentication privileges.

  • Only the administrator has login privileges on this screen.

  • Log in as a general user from the application's login screen.

B0206-003

An authentication error occurred because the user name contains a space, colon (:), or quotation mark (").

  • Create the account again if the account name contains any of these prohibited characters.

  • If the account name was entered wrongly, enter it correctly and log in again.

B0207-001

An authentication error occurred because the Address Book is being used at another location.

  • Wait a few minutes, and then try again.

B0208-000/B0208-002

The account is locked because the number of allowed authentication attempts has its maximum.

  • Ask the user administrator to unlock the account.

B09XX-019

Automatic user registration on the server failed when an access from the client using the Central Management function was authenticated.

  • Check the network connection between the client and the server.

  • Users cannot be registered while the address book on the server is being edited.