Restricting a Customer Engineer Operation

You can restrict the customer engineer's access to the service mode.

A customer engineer uses service mode for inspection or repair. If you set "Service Mode Lock" to [On], service mode cannot be used unless the machine administrator logs on to the machine and cancels the service mode lock to allow a customer engineer to operate the machine for inspection and repair. This ensures that inspection and repair can be performed under the supervision of the machine administrator.

Log in as the machine administrator from the control panel.

For details on how to log in, see Administrator Login Method.

Press [System Settings].

Press [Administrator Tools].

Press [Next] 3 times.

Press [Service Mode Lock].

Press [On], and then press [OK].

Press [Yes].

Log out.

For details about logging out, see Administrator Logout Method.