When Messages Appear
This section describes the machine's main messages. If other messages appear, follow their instructions.
If a problem occurs, we recommend that you first check the information in the [Information] section of the Application Site. The server maintenance information is described in [Information].
Message | Cause | Solution |
|---|---|---|
Failed to download the application. | No connection to the installation server can be established. | Check the server maintenance information in [Information]. Also check if the network settings ([DNS Configuration] and [Proxy Settings]) are correctly configured. For the network settings, see How to Use the Application Site. |
An error has occurred. Failed to install the application. | ||
Cannot connect to server which installs applications. Check maintenance information on Information screen or network settings. | ||
Could not update the firmware. | ||
A server error has occurred. | An unexpected error has occurred on the server. | |
The specified page cannot be found. | An error has occurred on the Application Site. | Check the server maintenance information in [Information]. |
There is insufficient space to store internally, delete any unnecessary applications. | The available internal storage is insufficient. | Delete unnecessary applications. |
Could not restore the firmware because the required data does not exist. | The firmware has not been updated from the Application Site. | No recovery can be performed unless the firmware of the machine has been updated from the Application Site. |