Confirming the IP Address of the Sender of an Invalid Job

If an error occurs due to a print job sent over the network, you can confirm the IP address of the sender of the invalid job.

Up to version 2.2

Version 2.3

Unavailable

Available

The IP address of the sender of the job that caused the error can be confirmed by using the following methods:

  • Confirming the error log list from the control panel

    • To confirm the IP address by using [Printer]
      On the [Home] screen, press [Printer] [Error Log], select the error you wish to confirm, and then check the [Sender IP:] field.

    • To confirm the IP address by using [Printer (Classic)]
      On the [Home] screen, press [Printer (Classic)] [Error Log], select the error you wish to confirm, press [Details], and then check the [Sender IP Address:] field.

  • Confirming the error log by printing it from the control panel
    On the [Home] screen, press [Settings]  [Printer Settings] [List/Test Print]  [Machine Information] [Error Log], then print the error log and check the [File Name/Sender IP Address] field.

  • Confirming the error log list by using Web Image Monitor
    On the top page of Web Image Monitor, click [Status/Information] [Job]  [Error Log], and then check the [Sender IP Address] field.


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