User GuidePro C5300S/C5310S

Removing Jammed Banner Sheets

Remove the jammed banner sheet by following the procedures stated in the animation that appears on the screen. This section describes the procedures that are not displayed on the screen.

If the trailing edge of the banner sheet is on the bypass tray

If the trailing edge of the banner sheet is on the bypass tray, a procedure to open the upper right cover is displayed on the screen. Before opening the upper right cover, cut the trailing edge of the banner sheet by following the procedures described below.

1Cut the trailing edge of the banner sheet on the bypass tray.

Cut the banner sheet as short as possible if it is sticking out of the machine.

2Push down the release button on the upper right cover.

3Open the upper right cover slowly while supporting it with your hand.

4Cut the trailing edge of the banner sheet again.

Cut the banner sheet as short as possible if it is sticking out of the machine.

5Close the upper right cover by pushing the mark on the upper right cover.

6Confirm that the animation for the next procedures appears on the screen.

7Remove the jammed banner sheet by following the procedure shown in the animation that appears on the screen.

If the leading edge of the banner sheet is over the finisher tray

After pressing the E4 button several times by following the procedure shown in the animation that appears on the screen, if the leading edge of the banner sheet is over the finisher tray, pull the banner sheet from the finisher tray. If the leading edge of the banner sheet is not over the finisher tray, remove the banner sheet from inside the finisher.