Problem |
Causes |
Solutions |
---|---|---|
If several destinations are selected for abroadcasting sequence, data is sent over twice. |
Encrypted e-mails are sent to the destinations for which S/MIME authentication is set, and plain text e-mails are sent to the destinations for which S/MIME authentication is not set. |
Make sure S/MIME-authentication destinations are separated from plain text destinations. To encrypt e-mails, a user certificate must be installed in Address Book. For details about destination settings, see Security Guide. |
To put a signature on an e-mail using S/MIME, an e-mail address for "Sender" is not set for "From". |
When S/MIME is applied, the administrator appears in the "From" field, and the sender appears in the "Reply-to" field. |
For details about applying S/MIME, see Security Guide. |
The size of S/MIME e-mails is larger than that of e-mails without using S/MIME.