When the Machine Cannot Be Operated Due to a Problem with the User Certificate

“Invalid certificates or no S/MIME certificates were found.”

The user name and password differ from those set for LDAP Authentication.

For details about the device certificate (S/MIME), see Security Guide.

“The destination cannot be selected because its encryption certificate is not currently valid.”

The user certificate (destination certificate) has expired.

A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide.

“The group destination cannot be selected because it contains a destination with a encryption certificate that is not currently valid.”

The user certificate (destination certificate) has expired.

A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide.

“Transmission cannot be performed because the encryption certificate is not currently valid.”

The user certificate (destination certificate) has expired.

A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide.

“XXX cannot be YYY because the device certificate used for the S/MIME signature is not currently valid.”

(XXX and YYY indicate the user action.)

The device certificate (S/MIME) has expired.

A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/MIME), see Security Guide.

“XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME signature. Check the device certificate.”

(XXX and YYY indicate the user action.)

There is no device certificate (S/MIME), or the certificate is invalid.

For details about the device certificate (S/MIME), see Security Guide.

“XXX cannot be YYY because the Digital Signature's device certificate is not currently valid.”

(XXX and YYY indicate the user action.)

The device certificate (PDF with digital signature or PDF/A with digital signature) has expired.

A new device certificate (PDF with digital signature or PDF/A with digital signature) must be installed. For details about how to install a device certificate (PDF with digital signature or PDF/A with digital signature), see Security Guide.

“XXX cannot be YYY because there is a problem with the Digital Signature's device certificate. Check the device certificate.”

(XXX and YYY indicate the user action.)

There is no device certificate (PDF with digital signature or PDF/A with digital signature), or the certificate is invalid.

A new device certificate (PDF with digital signature or PDF/A with digital signature) must be installed. For details about how to install a device certificate (PDF with digital signature or PDF/A with digital signature), see Security Guide.