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This section provides solutions to common problems.
For Windows:
The document is not printed even though the data has been sent and received over a network.
Open the printer properties, and then click the [Device Settings] tab. Select [No] in [Send CTRL-D Before Each Job:] and [Send CTRL-D After Each Job:].
For Macintosh:
It takes a long time for the print dialog to appear.
Depending on the overall performance of a Macintosh system, it may take a long time to display the dialog.
It takes a long time to print from a G4 Macintosh when the printer is connected via switching hub.
Modify the settings as follows:
Set the machine's communication speed to the same speed as the switching hub.
Alternatively, set the machine's communication speed to [100Mbps Full Duplex] or [100Mbps Half Duplex].
For details about how to configure the Ethernet speed settings, see "Interface Settings", Connecting the Machine/ System Settings.
For Windows and Macintosh:
The attached option does not appear on the print setting screen.
The option may not be properly configured. Perform the following procedure:
For Windows:
Open the printer properties.
Click the [Accessories] tab.
Select options installed from the [Options] area, and then configure the necessary settings.
Click [OK] to close the printer properties.
For Macintosh:
Start System Preferences.
Click [Print & Fax].
Select the machine you are using, and then click [Options & Supplies...].
Click [Driver], and then configure the necessary settings.
Click [OK].
Quit System Preferences.
For details, see "Configuring Option Settings for the Printer" or "Configuring Option Settings for the Printer under Mac OS X", Driver Installation Guide.
