Collate may be canceled under the following conditions:
Conditions where Shift Collate will be canceled
When the output tray does not support the shift function.
When only one page is printed.
If the information icon () is displayed next to the "Collate:" list, you cannot specify collate function. Click the information icon () to check why collate function is unavailable.
When Collate is specified in the printer driver, make sure [Application Collate] is not selected. The output may not come out as desired. Specify [Printer Collate] when printing the document.
If you cannot configure Shift Collate even with a finisher installed, the finisher may not be set up correctly in the printer driver. To correct the printer driver's option settings, see "Configuring Option Settings for the Printer", Driver Installation Guide.
For details about the paper size and number of sheets supported by Collate and Shift Collate functions, see "Specifications", Maintenance and Specifications.